WHY GIVE SOMEONE NEW A GO?

WHY? LET'S TALK ABOUT US

  • We have been in the property industry in Wollongong for over 25 years and part of the Wollongong strata industry for 16 years.
  • We are passionate about what we do and are 100% locally owned and operated.
  • We offer a new caring approach to looking after our owners corporations, we are part of your team.
  • We will take the time to get to know our owners.
  • We will take the time to inspect your building regularly.
  • We are a boutique agency with personal service at the forefront. We are not part of a franchise or larger organisation.
  • We will be proactive in maintaining your asset.
  • We will communicate with you and keep you involved in all aspects of management, including our team of experts to assist you with any queries on your levies, Strata Plan, By-Laws etc. Our team is here to assist you.
  • We use local qualified reliable trades people to maintain your building,


Because we are a 100% locally owned company

We acknowledge the traditional owners of Dharawal and country throughout Australia and their continuing connection to land, sea and community, and recognise Aboriginal people: the original custodians of this land. We pay our respects to them and their cultures, to Elders past and present.

Wollongong Strata is Aboriginal owned.

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COMMUNICATION

  • At Wollongong Strata we are committed to keeping management simple and COMMUNICATION plain and simple.
  • We will give you the good news, and sometimes the bad news.
  • We are focused, experienced and don't hide behind our computer.
  • We will get in the car to come and see you, we will work with you to solve issues.
  • You are our priority.
  • Whether you live or invest in a Strata Scheme, Community Association, Neighbourhood Association or Building Management Committee, we are committed to you and your scheme.


"We are committed to you and your scheme."


No, we are not the cheapest!


We are also not the most expensive


We don't use anyone but locals to maintain your building unless a specialized field is required.


Your building's investment will depend on the number of units therein; however, our service goes well beyond simply issuing strata levies, distributing meeting notices and minutes, as you have read in this proposal.

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OUR SERVICES

We appreciate that strata schemes have different circumstances and needs. Strata schemes vary in their size and resources. They vary in the issues which apply to their building and the expertise of their committee members with those issues. Of course, strata schemes also require quality services at a competitive price.


To meet those needs in an individual and flexible way, we structure our services and fees as follows:


We charge an annual management fee, for which we provide core services and charge further service fees for other services which you may require.


  • Primary Services — these are services which we have agreed will be provided by us for the annual management fees.
  • Further Services — these are other services which you may require and if we are engaged to provide them, we will charge for them at fixed amounts or hourly rates.


Our services and our charges for them are detailed in the attached Services Schedule.

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DISCLOSURES

We engage in a range of training, marketing, networking and other business development activities for the purpose of enhancing the skills and experience of our staff, the quality of our services delivered to clients and the efficiency of our operations, including the vetting, engagement and management of third party suppliers to clients. In the course of such activities, we and persons connected with us may receive various benefits, including:


  • Sponsorship of training, networking and other events arranged by us or in which we are involved.
  • Provision of or payment for training services for our staff.
  • Provision, by potential suppliers to clients, of training, guidance, software and other materials and/or information relating to the products and services provided by that supplier, how they are provided and how they may most efficiently be utilised. For example, to maximise efficiency of delivery of services to clients, a bank may provide software assisting with delivery of banking services to clients utilising that bank and an insurer may provide training and other guidance assisting with claims management procedures.
  • Reimbursement of the cost of vetting the suitability of potential contractors and other suppliers to clients, including in relation to licences, expertise and experience. For example, in order to enhance the suitability and quality of third-party supplies to clients, this may involve generation of a list of suppliers identify contractors with the necessary expertise, equipment and licence to conduct work involving asbestos contaminated materials.
  • Concessional pricing of products and services provided to us on behalf of clients by third-party suppliers, e.g. concessional pricing negotiated by us with contractors on the basis that they will or may be engaged on behalf of multiple clients.

Provision of entertainment, Christmas gifts and other benefits permitted by law aimed at enhancing networking within the strata industry, with a view to us and our staff familiarising ourselves with a broad range of participants in the strata industry and the services they provide and in so doing enhance access to and efficient utilisation of the services of potential suppliers to clients.


With respect to commissions and rebates payable by suppliers of insurance and other goods and services to you arising from placement of business by us on your behalf. we will be entitled to retain any insurance either as commissions or rebates received by us which have been disclosed to you and approved by you.


We expect to receive monetary commissions, training services, gifts or other benefits connected with the performance of our functions or our provision of services to you as strata managing agent, i.e. benefits linked to us engaging suppliers to you and we estimate that such benefits will have the value specified in the attached Commission Schedule during the 12 month period commencing on the date of this agreement.

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Provision of entertainment, Christmas gifts and other benefits permitted by law aimed at enhancing networking within the strata industry, with a view to us and our staff familiarising ourselves with a broad range of participants in the strata industry and the services they provide and in so doing enhance access to and efficient utilisation of the services of potential suppliers to clients.


With respect to commissions and rebates payable by suppliers of insurance and other goods and services to you arising from placement of business by us on your behalf. we will be entitled to retain any insurance either as commissions or rebates received by us which have been disclosed to you and approved by you.


We expect to receive monetary commissions, training services, gifts or other benefits connected with the performance of our functions or our provision of services to you as strata managing agent, i.e. benefits linked to us engaging suppliers to you and we estimate that such benefits will have the value specified in the attached Commission Schedule during the 12 month period commencing on the date of this agreement.

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Contact us for any enquiries